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Customer Support

Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Last updated: February 8, 2026

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7-Day Money Back Guarantee

If you're not satisfied with EazMapper for any reason, you can request a full refund within 7 days of your purchase.

1. Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

  • check_circleRefund request must be made within 7 days of the original purchase date.
  • check_circleYou must provide a valid reason for requesting the refund.
  • check_circleFirst-time refund requests from the same account/user.

2. How to Request a Refund

1

Contact Support

Email us at support@eazmapper.com

2

Provide Details

Order ID, email, and reason for refund

3

Receive Refund

Processed within 5-7 business days

3. Non-Refundable Scenarios

Refunds will not be provided in the following cases:

  • cancelRefund requested after 7 days from the purchase date.
  • cancelAccount has been previously refunded for the same product.
  • cancelViolation of our Terms of Service.
  • cancelFree trial period usage (no payment made).

4. Refund Processing

Once your refund request is approved, the refund will be processed to your original payment method within 5-7 business days. Please note that depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

5. Contact Us

If you have any questions about our refund policy, please contact us:

EazMapper
Email: support@eazmapper.com
Phone: +91-8602763032
04, Real Heaven Complex
Bilaspur, Chhattisgarh 495001
India

Need help with something else?

Check out our support page or read our terms of service.